At Desi Couture Ltd, we strive to provide a clear and efficient shipping policy to ensure a seamless experience for our customers. Here are some key details about our shipping practices
SHIPPING METHOD
We offer standard and express shipping method. Express shipping available only on IN STOCK products.
SHIPPING COSTS
Shipping costs are calculated based on factors such as the weight dimensions and destination of the package. The precise shipping cost will be displayed during the checkout process allowing you to review and confirm before completing your purchase.
- UK Mainland Standard Shipping (3-5 Working Days) FREE ON ALL ORDER
- UK Mainland Express Shipping (1-2 Working Days) £8.95
- Northern Ireland Standard Shipping (2-4 Working Days) £14.95
- Order cut-off time will be 12:00 AM
PROCESSING TIME
We make every effort to process orders promptly. Once your order is placed it will typically go through a verification and packaging process before being shipped. This processing time may vary but we aim to ship out instock product orders within 1 to 2 business days and special order or custom product orders can vary from 2 to 8 weeks. Please note that processing time does not include weekends or holidays.
DELIVERY TIME
The delivery time for your order depends on multiple factors including the shipping method selected, the destination and any unforeseen circumstances that may affect the shipping process (e.g. natural disasters, customs inspections etc.). Once your order is shipped you will receive a tracking number to monitor the progress of your shipment.
IN STOCK ITEMS:
- UK Mainland Standard Shipping (3-5 Working Days)
- UK Mainland Express Shipping (1-2 Working Days)
- Northern Ireland Shipping (2-4 Working Days)
INTERNATIONAL SHIPPING
We offer international shipping to many countries. However please be aware that additional customs fees import duties and taxes may apply which are the sole responsibility of the customer. Its important to check with your local customs office for details on any additional charges that may apply.
Please contact us for a International Shipping Quote to your country on 0330 1229 786
ORDER TRACKING
We provide order tracking services so that you can keep an eye on the status and location of your package. Once your order is shipped you will receive an email with a tracking number and instructions on how to track your shipment. We also aim update you on the delivery status via emails.
SHIPPING RESTRICTIONS
Some products may have specific shipping restrictions due to various regulations and safety concerns. If there are any limitations or restrictions on shipping certain items we will provide this information on the product page or during the checkout process.
ADDRESS ACCURACY
It is crucial to provide accurate shipping information to avoid any delays or mis deliveries. Please double-check your shipping address during the checkout process to ensure its correctness. We are not responsible for any delays or mis deliveries caused by inaccurate or incomplete address information provided by the customer.
PLEASE NOTE
That the information provided here is a general overview of our shipping policy. For more specific details or questions , don’t hesitate to call us at our customer care lines.
Contact Information:
Support: Sunday - Friday : 9:00am - 6:00pm
Email: sales@desicouture.co.uk
Phone: +44 330 122 9786 (WhatsApp)
Address: Desi Couture Ltd. 71-75 Shelton Street, Covent Garden, London WC2H 9JQ United Kingdom